yuu Rewards Club

yuu Rewards Club is Singapore’s best rewards club ever! As a leading coalition loyalty programme, yuu connects over 15 brands and 1,000 places for consumers to earn points and enjoy amazing offers and rewards. With the promise of a simple and transparent earn rate of “$1= 1 yuu Point” and no cap or limit on how many points can be earned, members can earn points in more places, redeem more rewards, faster than ever.

To find out more about yuu, visit yuu.sg.

You can be a yuu Rewards Club member and continue with your existing Friends of Wildlife or Friends of Wildlife Plus membership or as a WildPass holder.

Guests can sign up additionally as a yuu Member to earn yuu Points when they purchase admission tickets, selected tours, selected Add-Ons or sign up as a Friends of Wildlife Plus (Individual Adult/Family) member from mandai.com/ticketing and get access to yuu Rewards Club benefits.

It’s simple! You can do it in just three steps:

1. Download the yuu App from the Apple App Store or Google Play Store 
2. Click “Register"
3. Follow the steps to register

That's it — you're all set to earn yuu Points and redeem them for great Offers and Rewards.

The yuu Rewards Club is open to customers who are at least 18 years old, with a valid Singapore registered mobile number and email address.

No, it’s completely free.

The yuu Membership remains valid so long as there is a transaction made within the last two (2) years.

The yuu Membership is tied to an individual’s personal mobile number and email, it is encouraged to sign up a separate yuu Rewards Club account for family or friends.

You can earn 1 yuu Point for every dollar you spend. Simply earn yuu Points by entering your yuu ID number at the checkout page to earn points for your online purchase at mandai.com/ticketing.

To check your yuu ID number, login to the yuu Rewards Club app and tap on “My ID”.

Yes you can! You can use your accumulated yuu Points to redeem admission tickets to any of our wildlife parks.

To check how many points you have, login to yuu Rewards Club app.

A minimum of $1 must be spent to earn 1 yuu Point, as every $1 spent = 1 yuu Point.

All products made on mandai.com/ticketing will be awarded yuu Points except for:

• Non-Singapore Resident Admission Tickets
• Animal Feeding
• New sign up of Friends of Wildlife membership (All categories)
• New sign up of Friends of Wildlife Plus membership (Concessionary categories — Senior/Child/Caretaker)
• Renewal of Friends of Wildlife and Friends of Wildlife Plus membership (All categories)
• Unique dining experiences — Evening in the Wild
• Signature tours — Zookeeper for a Day, RepTopia, Manatee Mania
• Third-party partner promotions
• Admission promotion bundles unless stated otherwise
• In-park purchases (Retail/F&B including KFC, Mart, Starbucks/Digiphoto)
• Transactions or bookings made through email or offline

In the yuu App, points balance will be shown at the top of the screen each time you log in. Tap on “Points Balance” to view your transaction history. Transaction history will show the last three months' transactions only.

Members can use their yuu Points to redeem park admission tickets to Mandai Wildlife Reserve. yuu Members can also purchase vouchers in-app or use their points to offset purchases instantly at redemption rate of 200 points = $1.

Points are automatically added to your balance upon successful purchase transaction. For bonus points from promotions and campaigns, they can take up to 14 calendar days after purchase date to show in your yuu App.

Yes, yuu Points will expire in two (2) years, from the date of points received.

No, a change in visit date will not affect the points earned.

Yes, yuu Points can be earned with every new sign up of Friends of Wildlife Plus (Individual Adult/Family) memberships*.

*yuu Points are not stackable with other partners promotions.

Please email yuu at [email protected]. Due to high enquiries the team will take about three working days to reply.

Alternatively, please contact yuu on the Live Chat channel on yuu.sg.